Posts tagged ‘Telecom operators’

Telco Cloud: IT News, Trends and Predictions for 2015 #telcocloud

Telco Cloud. 
28-29 April 2015
Radisson Blu Portman Hotel, London

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Ovum reveals telcos must invest in the flexibility and agility of their IT estates in 2015

The telecoms industry is showing signs of recovery due to the positive economic scenario, and telecoms will be one of the top industries for IT spending in the next 12–18 months, according to global analyst firm Ovum.

Based on Ovum’s latest Telco IT Trends to Watch report*, telco IT budgets are on the rise, with a lot of investment directed at either optimizing network assets and infrastructure or improving service quality and the customer experience.

Trends to watch for telco IT in 2015:

A brighter economic outlook and voracious demand for high-quality content and services on smart devices has renewed telco interest in the value they provide from a customer perspective and the quality of the customer experience.
Omni-channel engagements will inform investment in CRM strategies for sales, marketing, and operations. Relevance and content of services, packages, and customer care will be a differentiator.
Outsourcing engagements between telcos and IT service providers will intensify.

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Telco Cloud 2015 Outlook

Analyst Opinion By DIMITRIS MAVRAKIS

WHAT ARE THE KEY DRIVERS/OPPORTUNITIES FOR SERVICE PROVIDERS THAT ARE CONSIDERING NFV? CONVERSELY, WHAT ARE THE KEY CHALLENGES?

The biggest opportunity driving CSPs to adopt NFV or SDN is the ability to operate a more efficient and cost-effective network. Also, NFV and SDN make it much easier and faster to create and deliver services. The biggest argument for NFV is that it enables network components to make the transition from hardware to software. In other words, components now run on commoditized hardware platforms that might even be in the data center (standard computing platforms or COTS equipment).

CLICK HERE TO VIEW THE FULL Q+A

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CompTIAs 5th Annual Trends in Cloud Computing

In the five years that CompTIA has been studying cloud computing, the topic has shifted from a potential game-changer to an essential ingredient of modern IT. IDC estimates the public cloud market to have reached $45.7 billion in 2013, and they expect it to grow at 23% CAGR through 2018. On the private cloud side, IDC estimates that worldwide spending on hosted private cloud services will surpass $24 billion by 2016…

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Cisco throws its hat back into the enterprise collaboration ring

CISCO, Telco Cloud Forum’s Principal Sponsor is working on a new offering for the enterprise collaboration market: Project Squared – a mobile-first, virtual meeting room for teams. Project Squared is still an early work in progress, but the vendor is hoping that customers will like what they see and not defect to the likes of Microsoft, Google, or Citrix, all of whom have competing offerings in the realtime communication and collaboration market. The offering is delivered by the Cisco Collaboration Cloud.

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Industry News

Verizon has promised rolling upgrades to its cloud platform that don’t impose downtime or require customer intervention following the latest update period, which lasted nearly two days.

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Telco Cloud 2015 Survey Results #Telcocloud

Hello Telco Cloud community,

Exciting news – we are now finalising the agenda for the 2015 Telco Cloud Forum. For the past month I have been researching with the industry to identify challenges and trends that the Telco Cloud community is facing currently when launching cloud services. After speaking to over 50 top industry experts it has become clear that there are definitely key common trends amongst telcos, that we’ll be covering in the 2015 agenda. Let me tell you a bit more about them….

Virtualisation is the big topic that everybody is talking about!  As you might remember, last year we had a stream devoted to technical innovations, including virtualisation. It went so well that you’ve asked us to expand it in 2015. So watch out for a whole stream on new trends, interesting case studies and exciting tools on NFV, SDN and network virtualisation. We will bring all the relevant solutions and Telco cloud virtualisation practical case studies. You will walk away knowing how virtualisation is changing the game for Telcos’ cloud business?

Not surprisingly, cloud security appeared to be another major topic. Over 70% of my calls mentioned that security is becoming progressively more important to Telcos looking to win in the cloud space.  Building a strong holistic approach towards a wide range of security problems is ‘a must’ for Telcos. It’s not an IT service anymore, it’s Telcos’ USP.

Since we launched the Forum over 5 years ago we’ve been covering Go-to-Market strategies or in other words ‘How to Sell’ and ‘What to Sell’.  The 2015 Telco Cloud Forum will be covering this crucial and essential topic from all the possible angles. We will delve into the deepest details of Business Models and Go-to-Market strategies. Have a look yourself at some of the sessions we have lined up:

  • Oxford Style Debates: What do Telcos Sell Best?
  • SaaS and other XaaS: Challenges to Overcome and the Right Decisions to Make
  • Hybrid Models – Delivering Best-in-class High-performance and High-Availability
  • M2M Opportunities for Telco Cloud
  • Workshop: Advancing SaaS Business Models: Enhancing Product Portfolio
  • Unified Communication as an Essential Business Reality
  • 360 Degree Panel on How to Sell the Cloud? Hear from all parties involved in selling the Cloud: each panellist will be a representative from each market player: Telco, System Integrator, Cloud experts and Cloud Service Providers
  • The SME as the Number 1 Customer Group that Telcos can Grow their Revenue From
  • How ODEON & UCI Cinemas Group Are Developing their ICT Strategy Implementing Cloud Based Services
  • Utilizing New Channels to Attract Existing or Adjacent Customer Segments
  • New and Enhanced Revenue Streams from Enterprise Mobility
  • Panel: What are the Skillsets Required to Successfully Sell Cloud – Learning A, B, C Once Again

Finally, there is no way we can avoid the hot topic of the moment, Big Data and Analytics. Over the past few years Big Data has evolved from being a buzz word to something Telcos are increasingly implementing and using when improving customer experience and operational efficiency. The main challenges that operators told me they are facing are all about maximizing existing Data in the Cloud.  Knowing which privileges Telcos have and learning about practical lessons and pain points of Big Data implementation are the top priorities for Telcos now.

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A cloud over telecoms

Cloud-Computing smallA cloud over telecoms

The last thing anybody needs is another story highlighting the benefits and challenges of implementing a cloud-based solution for their enterprise.

Most CIOs of enterprises now understand that the cloud is where IT is going. Maybe not the public cloud — yet, anyway — but private clouds and managed services are gathering more and more momentum every day.

Various estimates from the likes of Gartner and IDC estimate the cloud market to expand to a value of $72.9 billion this year, with the market for public cloud computing services in the Middle East and North Africa reaching $378.5 million.

What does warrant more discussion is who an organisation should turn to when selecting a reliable cloud service.

Yes, there are the large multinational organisations throwing their services into the fray — the EMCs, the Oracles and the SAPs, for example.

Then there are also the small start-ups that have made a name for themselves by becoming globally successful cloud services. (more…)

Interview with Francois Fort, Head of Cloud Services, SFR

We asked Francois Fort, Head of Cloud Services, SFR  for his thoughts on what role telecom operators play in the Cloud Computing ecosystem.

–          What is the role of telecom operators in the Cloud Computing ecosystem?

We all feel a bit lost looking at the huge number of Cloud offers on the market. How to choose ? Which Cloud product is the most efficient for my business ?  Which one is really secured ?

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