Posts tagged ‘Software-as-a-service’

Denial ain’t just a river in Egypt…#CloudWF

Guest Blog with NCC Group

Author: John Parkinson, NCC Group

During the Cloud World Forum event in London on 24 July, we discussed the opportunities for Software as a Service businesses to become more successful. Focussing on the neglected issue of commercial security, we asked how the SaaS market can provide answers to potential supply failure in the market.  By anticipating, understanding and addressing the risks for customers who rely on outsourced application services, we argued that providers can contribute more to enhancing trust and confidence in the Software as a Service market.

How are SaaS businesses reacting to the issue?  In our experience, there are three broadly different attitudes:

  1. It was Mark Twain who perceptively wrote that ‘Denial ain’t just a river in Egypt’. The Risk Deniers perform according to type in asserting that it just won’t happen. ‘I haven’t failed yet and have no plans to do so’. Said with conviction it is likely that they have convinced themselves. As Isaac Asimov once wrote, they cling to the view that the easiest way to solve a problem is to deny it exists
  2. The largest group, the Agnostics, take a more considered view. They concede the possibility and see the wisdom of having a plan, but only if someone raises the question.  Whether hoping against hope, firmly in the wait and see camp or just too busy with other stuff, they generally accord with the opinion elucidated by TS Eliot that humankind cannot bear too much reality.
  3. Last but by no means least are the Innovators. They align instinctively to the perspective of Peter Drucker that innovation is the specific instrument of entrepreneurship. Salmon Software is one good example of a business that recognises this. John Byrne, the Salmon MD says ‘we understand the needs of our customers and the potential impacts of them not having access to the application’. Similarly Wazuko MD, Simon Hill asserts that the objective is ‘to show our existing customers and prospects that stepping into the cloud with Wazuko is simple and secure.’ Operating in a highly regulated sector of finance is Banking system provider, Mambu. MD Eugene Danilkis in a blog article commented: ‘Regulators have rightly recognised the critical role that technology providers play to support key business processes.  In turn, technology providers need to ensure consistent and reliable delivery of these services that financial institutions depend on to reinforce trust and extend the potential for future innovation and growth.’

As a SaaS Provider, which category do you fall into – a Denier, an Agnostic or an Innovator And which type of business would you trust when outsourcing your software services?

Original NCC Group blog here

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NCC Group were a Visionary Sponsor at the Cloud World Forum 2015, which took place on the 24th – 25th June.

The Cloud & DevOps World Forum delivers speed and continuous delivery to Europe’s Digital Enterprises, and will take place on the 21st – 22nd June 2016, at Olympia in London.

Register your interest for 2016 here

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Information Communications Technology (ICT) in the UK: investment opportunities #publicsectorcloud

Cloud computing

The UK cloud computing market is predicted to reach £6.1 billion by 2014 (source: TechMarketView) and offers big investment opportunities for companies in the ICT sector.

18% of UK small medium enterprises (SMEs) use cloud and a further 30% plan to use them in the next 12 months. 81% of established cloud users in the UK plan to increase cloud usage over the next 2 years.

Almost all software companies in the UK are using cloud. Opportunities exist in both the public and private sector for companies offering cloud or linked services.

Public sector opportunities

The UK government’s ICT strategy includes a strong focus on cloud technologies.

The G-Cloud Programme is changing how the public sector buys and uses Information Technology (ICT). This means more opportunities for companies to access government contracts. It’s designed to support the purchase of cloud based services.

By 2015 half of all new ICT spending by the UK government will be on public cloud services through the G-Cloud programme. This provides new opportunities for overseas companies looking to enter the market.

Private sector opportunities

The main reasons for businesses using cloud services in the UK are:

  • flexibility in meeting business demands
  • quicker disaster recovery
  • automation of software updates
  • increased collaboration between employees
  • reduction of costs
  • low cost of using cloud services

Small and medium sized UK companies are adopting cloud into their businesses which often gives them an advantage against competitors.

Opportunities exist across all the different models of cloud solutions, particularly the Software as a Service (SaaS) market, where applications are hosted by a vendor or service provider and made available to customers. Other areas include:

  • email
  • storage and sharing services
  • unified communications (telephone, online chat)
  • video-conferencing solutions

Many businesses are using software tools such as Salesforce automation and Customer Relationship Management (CRM) and these continue to grow in the UK market. Other related software in demand includes:

  • marketing automation tools
  • social media management
  • email marketing
  • web analytics

Source: www.gov.uk
Published 19 February 2014

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Exclusive Interview with Agenor Leão, CIO, Natura #cloudlatam

The Cloud World Forum Latin America 2014 is fast approaching. In the run up to the event, we caught up with Agenor Leão, CIO at Natura, to get his views on the cloud computing market:

Exclusive Interview with Agenor Leão, CIO, Natura about the cloud computing market:

AGENOR LEAO1. How do you think the IT industry has changed over the last 5 years? What is the greatest challenge that the IT Director faces these days? How has Cloud Computing affected this change?

In recent years the technology industry has changed enormously since the advent of the internet and the exponential growth in mobility. Smartphones and tablets today provide the creation of large-scale connections between people and organizations, who exchange information at all times. Technological developments made it economically viable to process in real time this large amount of information, supported by cloud computing. This, in turn, expanded processing capacity and use of technology by businesses of any size and sector of activity, a reality that was restricted to owners of large data-centers. The great technological innovations of recent years came in the hands of small businesses – the famous startups – made possible by the factors set out above, making the traditional leaders of the IT industry attentive observers and sometimes, buyers of these small businesses.

Within this context, IT leaders within organizations face great challenges, focused on two main aspects:
– The first is that technology areas leave the traditional role of supporter, in which the main responsibilities were limited to the automation of processes and information generation, to a new role as a “booster” and “new business generator” for organizations;

–  The second is that the existing capacities in the market today will facilitate the use of technology by the organization, not restricting the scope to the solutions brought solely by the company’s technology area, which assumes the position of a trusted advisor and coordinates the use of technology through new paradigms, such as “software as a service”, instead of trying to control its use.

Balancing these two aspects and sustaining the business through traditional operations demand, in fact, a negotiation skill and an ability to be ahead of the market, becoming a “proposer” of solutions, instead of the traditional role of “demander” of business areas.

Obviously, the spread of cloud computing, linked to other factors exposed previously, contributes greatly to this scenario, since the flexibility, speed and scalability obtained with the use of the cloud create an environment of innovation which, in turn, makes possible the technological innovation in players previously unviable, whether in the IT industry, whether in their own companies users of technology.

It is up to the companies and, particularly, the areas of technology, to appropriate the facilities that are available to re-invent themselves, building value for your business through good opportunities created by technological innovation.

Read the full interview here.
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Public cloud services in MENA to grow 21.3% this year

Software as a service is expected to grow 29.1 per cent in 2014 to $126 million 

 The public cloud services market in the Middle East and North Africa is set to grow 21.3% in 2014 to total $620 million, a Gartner report has revealed.

The public cloud services market in the Mena was estimated at $511 million last year and is expected to reach $1.1 billion in 2017.

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Predictions for 2013 through to 2017, indicate that $3.8 billion could be spent on cloud services in MENA, $1.1 billion of which will be spent on business process as a service (BPaaS).

Software as a service is expected to grow 29.1 per cent in 2014 to $126 million compared to $97 million last year and is expected to reach $253 million in 2017.

SaaS benefits such as ease of use, low management overheads and the fact that it requires low upfront licensing investment, resonate with many Chief Information Officers in the region.

Growth in the adoption of these applications can be attributed to the fact that providers such as Salesforce.com, Google, and Microsoft have only recently been actively promoting these services in the region.

You can her more on the topics of public cloud services and SaaS benefits and challenges in the MENA region at the 4th Annual Cloud World Forum MENA, taking place from from 14-15 April in Dubai.

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Sessions Include:

Cloud Adoption for Enterprises: Fastest SaaS Implementation on the Public Cloud

Thameem Rizvon, IT Director, Kamal Osman Jamjoom Group
Telefónica’s Cloud Portfolio for SaaS, personal Cloud and Cloud for smart devices

Shekhar Kulkarni, Global Enterprise Architect, Telefónica
Du: Innovative Cloud strategies for enterprise business SaaS/PaaS/IaaS: Which path should you choose to initiate your Cloud strategy

Vivek Srivastava, Senior Manager – Business Solutions, Du
The importance of Telco Cloud SaaS – Challenges and Launch Details

Nazmi MUHSİNOĞLU, Service Management Director, Turk Telekom

Shell embraces cloud computing to reduce hardware use

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Shells go hand-in-hand with clouds… no? Just British beaches then,,,

Energy giant Shell is embarking on a company-wide push to use cloud software in order to reduce its hardware kit.

Speaking at HP’s Discover conference, Karel van Zeeland, founding member of Shell’s IT4IT consortium, which leads the firm’s work deploying IT for other divisions, explained that software-as-a-service (SaaS) tools are now being implemented wherever possible.

“We are moving away from on-premise installations of software and to the SaaS model. We don’t need the kit to make these [software tools] work, we just want the outcomes it generates,” he said.

“Shell’s strategy is to move things into the cloud. If some services cannot meet our requirements when it comes to privacy regulations, we will refrain from going to SaaS and still implement an on-premise solution, but we see that as an interim over time as SaaS is the direction we want to go in.”

Do you think software as a service is definitely the way forward? Is there any value left in out-of-the-box software?

Let us know!

Where’s the money for telcos? Mobile broadband and Cloud says Ovum

Read our guest blog from Gigaom, by David Meyer.

Where’s the money for telcos? Mobile broadband and Cloud says Ovum

The analyst house certainly doesn’t want to overinflate expectations for overall telecoms revenues – growth there will be tiny at best over the next few years – but it does have high hopes for certain specific areas. (more…)

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