Five principles for cloud services adoption and 20 secrets of project success
Steve Hodgkinson is Ovum’s APAC Research Director, and in this report he summarizes five principles and 20 things that enterprise and public sector agencies should consider to make a success of cloud services procurement and implementation.
Recommendations for enterprises
We recommend that agency executives use this report to inform and challenge their thinking about how to approach cloud services adoption. There is a wide range of experience levels across agencies. Some agencies have extensive experience of cloud services adoption and are already experts, while others have little experience, and will benefit from reading and discussing the 25 ways in which they may become more intelligent consumers of cloud services.
Readers are encouraged to provide feedback directly to the author if they disagree with the 25 points or have additional insights to offer.
Recommendations for vendors
We recommend that cloud service providers consider how their service offerings and approach to engaging with prospects and clients align with the 25 points. In particular, vendors should note the points around the imperatives for agencies to test drive solutions and have a “prenuptial agreement” for data and a plan B. Although it may seem counterintuitive, the best way to make agency executives feel comfortable about “getting into” a cloud service is to make it easy for them to both “get in” and “get out.” The best way to win and maintain a customer relationship is to focus on delivering an affordable service that meets “cloudy is as cloudy does” expectations.
You can download this report from the Cloud Asia website. The 5th Annual Cloud World Forum Asia is taking place at the Sheraton Hotel & Towers in Hong Kong from 24-26 November 2014. Join 500+ IT decision makers, application developers, mobile network operators, operators, ISVs, Cloud Service Providers and technology specialists in data analytics and consumer insight, application management, virtualisation, system integration, mobile device management, security, business intelligence, CRM, ERM and ERP solutions.