Posts tagged ‘ICT’

Education Technology Market Insight #futureedtech

Transformational change in higher education requires deep integration of ICT into institutional strategy and decision-making

Nicole Engelbert, Director of Research & Analysis – Industries, Ovum

As colleges and universities in the northern hemisphere prepare for another academic year, it is fitting to consider the state of the industry and what lies ahead. The past decade has brought unprecedented change, provoking many institutions and their stakeholders to re-consider even the most established traditions and processes in order to stabilize financial models, improve student outcomes, and enhance their national or even international standing. Over the next decade, the culmination of these efforts will transform the strategic vision for many institutions and result in profoundly different operating models.

This new environment raises the strategic and tactical value of technology in crucial ways. Operational efficiency depends, in large part, on leveraging ICT to automate institutional processes and transactions, as well as enable self-service capabilities for students, faculty, and staff in a 24×7 world. When implemented and resourced effectively, ICT can also empower colleges and universities to be more flexible and agile in their delivery of services and academic programs.

Effective implementation and resourcing for ICT is easier said than done, particularly in an environment of flat or declining budgets, competing priorities, highly customized legacy solutions, and ICT skills shortages. However, as higher education moves through this period of historic transformation, making strides to address this challenge has never been more important. Closing the gap between business and technology decision-making is crucial to this. Higher education must stop positioning technology as a separate institutional pillar as it undermines the college or university’s long-term health and success. Through better and sustained communications, matrix organizational structures, and progressive ICT governance, institutions have the ability to integrate ICT more deeply within the development of business strategy and tactical execution, thereby ensuring more effective ICT implementation and resourcing and, in the end, accelerating institutional innovation.

Future Edtech 20152-3 June 2015, Millennium Gloucester Hotel, London.

With 300+ delegates and 70+ speakers Future EdTech will offer you:

Click here to view the draft agenda…

  • Undiluted focus on Higher Education
  • Authoritative discourse
  • C level, carefully selected audience
  • Exclusive Analyst insight not available anywhere else
  • A curated exhibition showcasing only valuable solution providers
  • A unique experience combining the best knowledge gathering and networking opportunities

Pre-register your seat for 2015 here!

Future Ed web

Less than 3 weeks to go until the Telco Cloud World Forum North America #telcocloud

With only 3 weeks to go until the Telco Cloud World Forum North America  there is still time for you to secure your place!

This event is free for carriers and enterprises. If you do fall into this criteria and still would like the opportunity to meet with senior decision makers from leading carriers, we would be delighted to welcome you to the event; you can register your place online here.

For a refresh about the event and to view the most recent agenda please click here.

Pre-event networking

Next Week! Network with fellow attendees prior to the event with our online networking tool. Available to speakers, sponsors and delegates, this is a fantastic way to initiate introductions, network and set up meetings with participants prior to the event. In addition, post event materials such as speaker presentations will also be available!
Interested in joining us?
Call: +44 (0) 20 7017 5529

Interested in networking?

Are you a Cloud vendor/solution provider looking to share your expertise with our audience? We have a limited number of opportunities remaining to join our bespoke networking events and present your solutions.

For further information, please contact: Matt Williamson, Business Development Manager | +44 (0) 20 7017 5450 |

Ready to scroll through the speaker line-up? – let’s go!

Andy, McInturff, Business Development Director – BT Compute, BT Global Services
David Strom, Analyst, Gigaom
Dennis Bennett, Global Enterprise Account Executive, AT&T
Jack Weixel, Head of Service Provider Markets, Google
James Davis, Senior Analyst – Networks & Media, 451 Research
Jared Alfson, Health IT Engineer, Rural Health Telecom
Jon Summers, SVP of Growth Platforms, AT&T
Kent Landry, Senior Solutions Consultant for Managed Services and Cloud, Windstream
Kevin Burke, General Manager, International, BCSG
Mike, Tighe, Executive Director Data Services, Comcast Business
Mike, Sapien, Principal Analyst, Enterprise Services, Ovum
Paul Congdon, Chair of the Wireless and Mobile Working Group, ONF
Raul Mangalindan, Senior Audit Manager, Bell Canada
Richard Dufty, VP of Worldwide Sales and Strategic Partnerships, AppDirect
Steve Augustino, Partner, Kelley Drye & Warren LLP
Steve Scarlett, Head of Technology, NFV and SDN, NSN
Toby Ford, Assistant Vice President, Information Technology Operations, Strategic Realization, AT&T & Board of Directors, OpenStack Foundation, AT&T
Tom Platt, Commercial Director, BCSG
Adi Mendel, VP Product Management & Marketing, Allot Communications
Arun Rajagopal, Technology Strategy & Architecture Manager, Sprint
Brett Brock, Voice Systems Engineer, Cox Communications
Brian Joe, Manager – Content Planning & Strategy, Verizon
Chris King, Senior Director Product Marketing – Networks & Analytics, Oracle
Chris Liou, Vice President of Network Strategy, Infinera
Donald Keeler, SVP Business Devlopment, Hitachi CTA
Geng Lin, CTO – Corporate Networks, Google
Julius Francis, Director of Product Management – Cloud Applications, BTI Systems
Marian Croak, SVP Domain 2.0 & Advanced Services Deployment, AT&T
Maurizio De Paola, Senior Project Manager – Control Layer Innovation, Telecom Italia
Mike Capuano, Vice President Marketing, Infinera
Mitch Auster, Senior Director Market Development, Ciena
Monica Paolini, Founder and President, Senza Fili Consulting
Ning So, Head of Network Architecture & Mobile Broadband Services, Tata Communications
Omar Baldonado, Manager – Infrastructure Software Engineering, Facebook
Patrick Lopez, Founder & CEO, Core Analysis
Paul Parker-Johnson, Practise Lead – Cloud & Virtual Systems Infrastructure, ACG Research
Shazia Hasnie, Senior Director Network Architecture & Planning, MegaPath
Sriram Natarajan, Senior Researcher, Deutsche Telekom Labs
Stanley Aiyanyor Ogbeide, Senior Network Engineer, iConnect South Africa
Tony Fallows, CEO, Aria Networks
Vijai Karthigesu, Chief Operating Officer, Cloud Dynamics
Vinay Bannai, SDN Architect, eBay
Chris Towery, Manager, High Data Rate Submarine and Terrestrial Fiber, Corning Optical Communications
David Jameson, Sr Product Manager of EMS/NMS Product Lines, Fujitsu
Dhananjay Sampath, Senior Research Scientist, Deutsche Telekom Labs
Jeff Finkelstein, Executive Director- Network Architecture, Cox Communications
Rick Talbot, Principal Analyst Optical Infrastructure, Current Analysis
Rob Adams, VP of Product Management, Transmode
Anuradha Udunuwara, Engineer, Sri Lanka Telecom
Bert Buescher, Director of Technical Sales, North America, Coriant
David Plant, Professor, the Department of Electrical and Computer Engineering, McGill University
Dr. Tiejun Xia, System Architect/DMTS, Verizon
Fady Masoud, VP Product and Technical Marketing, Ciena
Gilles Garcia, Director Wired Communication Business Unit, Xilinx
Glenn Wellbrock, Director of Backbone Network Architecture, Verizon
Jimmy Yu, VP of Optical Transport Market Research, Dell’Oro Group
Jon Baldry, Technical Marketing Director/ WDM PON Forum Board Member, Transmode/WDM PON
Mark Lloyd Jones, VP Product Solutions, Xtera
Masahito Tomizawa, Executive Manager, NTT Network Innovation Labs
Mattias Fridstrom, VP & Head of Technology, Teliasonera International Carrier
Mehmet Toy, Distinguished Engineer, Comcast Cable
Michael Freiberger, Senior Network Planner, Verizon
Michael McGarry, Assistant Professor, Department of Electrical and Computer Eng, University of Texas at El Paso
Michael Sabelhaus, Principal, Optical Planning and Marketing, Fujitsu
Michael Strickland, SVP Engineering and Technology, Spread Networks
Nilson Machado, Transport Network-Planning, TIM Brazil
Philippe Perrier, SVP of Product Line Management, Xtera
Rafael Martins, Optical Engineer, Telefonica VIVO Brazil
Roderick Dottin, Project Manager- Fiber & Collocation, Orange
Saurabh Patil, Long-haul Optical Transport Design Engineer, Cox Communications
Steve Pelosi, Head of Optical Business Unit, Fujitsu
Stuart Benington, Director of Cloud & SDN Business Unit, Coriant
Vinay, Rathore, Sr. Director Solutions Marketing, Infinera
Vladimir, Kozlov, Founder & CEO, LightCounting
Weidong, Zhou, Professor of Electrical Engineering, Nanophotonics Lab (NPLAB), University of Texas Arlington

More specifically, speakers will discuss:

AT&T will address the challenges on building brand equity with enterprise IT buyers
Opencast will cast lights on if and where there is room for telco’s to become CSPs
Comcast will provide valuable advice on formulating specialised services and coherent sales strategies
BT Global Services will discuss the key role of the CIO in elevating the importance of the IT department and their role in building company strategy
Nokia Networks will identify methods to harness the power of NFV technology
Google will assist carriers to leverage their existing infrastructure and capabilities
Bell Canada will showcase how to drive enterprise mobility and BYOD in the next generation enterprise
Leading analysts from 451 Research and Windstream will elaborate on successful strategies for telcos to strengthen their position in the cloud market
Kelley Drye & Warren will outline the certification requirements of supplying cloud services to government organisations
BCSG will advise on how to better understand and respond to the needs of your small business customers
AppDirect will explain how to enable and monetize the changing ICT landscape with cloud service brokerage

For more information and to view the event agenda click here.

*We respect the right of any company to class themselves as a carrier/mobile network operator or enterprise end user customer or prospective customer, but free places are awarded at Informa Telecoms & Media’s discretion.

Information Communications Technology (ICT) in the UK: investment opportunities #publicsectorcloud

Cloud computing

The UK cloud computing market is predicted to reach £6.1 billion by 2014 (source: TechMarketView) and offers big investment opportunities for companies in the ICT sector.

18% of UK small medium enterprises (SMEs) use cloud and a further 30% plan to use them in the next 12 months. 81% of established cloud users in the UK plan to increase cloud usage over the next 2 years.

Almost all software companies in the UK are using cloud. Opportunities exist in both the public and private sector for companies offering cloud or linked services.

Public sector opportunities

The UK government’s ICT strategy includes a strong focus on cloud technologies.

The G-Cloud Programme is changing how the public sector buys and uses Information Technology (ICT). This means more opportunities for companies to access government contracts. It’s designed to support the purchase of cloud based services.

By 2015 half of all new ICT spending by the UK government will be on public cloud services through the G-Cloud programme. This provides new opportunities for overseas companies looking to enter the market.

Private sector opportunities

The main reasons for businesses using cloud services in the UK are:

  • flexibility in meeting business demands
  • quicker disaster recovery
  • automation of software updates
  • increased collaboration between employees
  • reduction of costs
  • low cost of using cloud services

Small and medium sized UK companies are adopting cloud into their businesses which often gives them an advantage against competitors.

Opportunities exist across all the different models of cloud solutions, particularly the Software as a Service (SaaS) market, where applications are hosted by a vendor or service provider and made available to customers. Other areas include:

  • email
  • storage and sharing services
  • unified communications (telephone, online chat)
  • video-conferencing solutions

Many businesses are using software tools such as Salesforce automation and Customer Relationship Management (CRM) and these continue to grow in the UK market. Other related software in demand includes:

  • marketing automation tools
  • social media management
  • email marketing
  • web analytics

Published 19 February 2014


Interview – Udo Helmbrecht #cloudwf

1391443255-speakerUdo Helmbrecht will be speaking at the Cloud World Forum, taking place on 17-18 June 2014 in London. The Cloud World Forum is EMEA’s leading Cloud event welcoming 8000+ attendees and 250+ exhibitors over the two days. Visit for your free delegate ticket. The 6th annual show features 12 theatres led by Cloud end-users: more than 300 speakers from multinationals, SMEs, public sector organisations, online players, regulators, telcos and analysts take the floor in engaging, thought-provoking keynotes, hands-on labs, brainstorming sessions and live demos over two days.

As we approach Cloud World Forum in London this June Business Cloud News had the opportunity to get a few minutes with one of the conference speakers, Udo Helmbrecht, Executive Director, ENISA.

Q. Can you give me a sense of some of the unique attributes of your business or vertical, and how they shape or impact your IT estate?

ENISA works with a range of stakeholders, from citizens and small businesses to large corporates and member states. We are constantly interacting with our stakeholders across the EU, through social media, video conferencing, group calls, collaborative real-time document editing, mailing lists, et cetera.

Although ENISA doesn’t handle secret documents, we do manage a lot of information which is sensitive. So security of our services, and this includes both confidentiality of data and business continuity, is paramount. At the same time ENISA is small, it is actually one of the the smallest EU agencies and we have limited budget and resources. Balancing the increasing information technology needs with the high information security requirements and the hard budget limitations is challenging. In practice we are constantly looking at ways to make our ICT operations more efficient and more effective. This means we are buying more standard off-the-shelf products, and, where possible, we look at outsourcing and cloud computing for the delivery of our ICT resources. For example, our website and collaboration portals are based on open source products, which are customized, run and maintained by web-development and web-hosting companies. The development of an innovative and competitive EU cloud market will be vital also for us as customers.

Q. What do you think the most disruptive elements of cloud computing and enterprise IT are currently?

Cloud computing continues to change the way customers use information technology. With its Cloud computing strategy, the European Union has placed cloud computing at the center of its Digital Agenda. Cloud computing has the potential to increase innovation and competition, to boost jobs and economic growth, and to reduces the time and money needed for new ICT solutions. At ENISA we focus on cloud security and cloud security has been a hot topic for several years – and even more so in the last months. Because cloud computing is a kind of outsourcing, customers may loose some control over how their ICT is implemented. Many of the security risks associated with cloud computing are related to this potential loss of control. Over the years cloud providers, together with the customers, have developed ways to give customers more control. Many cloud providers now offer dashboards, with monitoring data and controls, service level agreements, detailed contracts specifying the responsibilities of the provider, preferences on data location, and more. This trend will continue.

The recent revelations by Edward Snowden about the NSA’s surveillance activities put the media spotlight on another aspect of cloud security. If customers place all their data in remote datacenters, then how can they know for certain that nobody looks into their files? If datacenters are in foreign countries or operated by foreign providers, how can customers trust that access requests by law enforcement are handled in a way acceptable for them?

At the same time, it is easy to see that cloud computing offers important security opportunities for customers. Imagine the costs of a state-of-the-art datacenter, with 24/7 monitoring and incident response functions, with highly skilled ICT and IT security staff, robust power supply and redundant data connections. For most customers such investments would be far out of reach. Now imagine several of these datacenters, spread across a region, to prevent outages even in the face of natural disasters. The catastrophic earthquake and tsunami at Fukushima Japan of 2011 provided a good practical example of the robustness of cloud computing. In the disaster areas, most legacy ICT failed but the large cloud datacenters were unaffected despite the large scale power cuts. In the direct aftermath of the earthquake, cloud computing was used to coordinate communications between survivors and rescue teams. And in the weeks after the disaster the affected legacy ICT of businesses was migrated to cloud computing datacenters. In the following year the Japanese government made migration to cloud computing a top priority, as a crucial step to improve the resilience of the Japan’s society and economy.

Q. In five years, what do you think your organisation will look like and what kinds of technologies do you think will be needed to support this vision?

In five years certainly ENISA will have much greater ICT needs. In particular we foresee doing more and more with online interaction tools, more with video material, online tutorials and trainings, and virtual face-to-face meetings. At the same time our employees will be even more mobile and become even more ‘road warriors’. In practical terms this means:

  • The core of our organisation travel exteensively. To become more effective we will need to complete the transition to full web-based systems to allow a fully hybrid architecture where our employees can work from a desk, from a laptop, or a smartphone, seamlessly.
  • Mobility is key for ENISA, because we need to be in contact with the security community. This means we will need to better integrate the different mobile devices with our internal security requirements. We are looking forward to developments in the mobile app market for this. Currently it is still costly for us to develop good interfaces and authentication methods for allowing smartphone use of our intranet applications.
  • To be more effective in the current media landscape our content will have become more interactive and it will involve more video material. We are finding out that small and short videos are creating a lot of impact, for example. This inevitably means we will be looking at large datacenters, which are well-connected to the EU’s backbone, to allow all our customers quick and easy access to our content.

Q. What do you think are some of the biggest challenges involved with moving your IT estate over to the cloud?

Cloud computing is a kind of outsourcing. As we all know from the past, in outsourcing, and in ICT outsourcing in particular, the main risk is a lack of governance and control. It requires a different mindset for ICT departments as they are switching from running servers and installing software to managing contracts and monitoring outsourced services. Over the past years, ENISA has focussed most of its work on this aspect: How do you do due-dilligence before procuring a cloud services? What are your security requirements? Which are key service levels to guarantee security of the services? How do you measure and monitor these service levels?

Another important challenge for cloud computing customers is compliance with laws and governance standards, and how to show compliance to third parties. Often laws and governance standards lag behind the uptake of cloud technology, and customers find it hard to adopt cloud computing, because of legal limitations, or because they have difficulty showing compliance to these laws.

Q. What are you most looking forward to a Cloud World Forum this year?

For ENISA it is very important to keep in close contact with the industry. We see ourselves as a bridge between the public and the private sector. Often in our work we try to translate legislation and more high-level policy goals to more practical cost-efficient and cost-effective security solutions. The Cloud World Forum offers an excellent opportunity to engage with industry expert and understand their views on the current issues in cloud computing and their views on the future of cloud security.

In particular, we are looking forward to understand better the pros and cons of information security certification: How can certification speed up procurement? What can be expected from certification, and what not? How can we reconcile the dynamics of cloud systems, which change every week, with the requirements of the static once-per-year compliance checks? What are the needs of cloud providers with regards to certification? How can we incorporate continuous monitoring in the existing information security frameworks.


NSA Revelations Have Changed ICT Decision-Makers’ Behaviour Towards The Cloud #CloudWF

Report highlights nine major after-shocks compelling organisations to think again about how they use cloud computing

Almost nine tenths of ICT decision-makers are changing their cloud buying behaviour as a direct result of Edward Snowden’s allegations of large scale clandestine cyber-surveillance, a study published today by NTT Communications claims.

NSA Aftershocks: How Snowden has Changed IT Decision-Makers’ Approach to the Cloud is based on a survey of 1,000 ICT decision-makers from France, Germany, Hong Kong, United Kingdom and the USA.  The study highlights nine after-shocks from Snowden’s revelations, which are compelling companies to rethink how they use cloud computing:

  1. Almost nine in ten (88 percent) ICT decision-makers are changing their cloud buying behaviour, with over one in three (38 percent) amending their procurement conditions for cloud providers
  2. Only 5 percent of respondents believe location does not matter when it comes to storing company data
  3. More than three in ten (31 percent) ICT decision-makers are moving data to locations where the business knows it will be safe
  4. Around six in ten (62 percent) of those not currently using cloud feel the revelations have prevented them from moving their ICT into the cloud
  5. ICT decision-makers now prefer buying a cloud service which is located in their own region, especially EU respondents (97 percent) and US respondents (92 percent)
  6. Just over half (52 percent) are carrying out greater due diligence on cloud providers than ever before
  7. One in six (16 percent) is delaying or cancelling contracts with cloud service providers
  8. More than four fifths (84 percent) feel they need more training on data protection laws
  9. 82 percent of all ICT decision-makers globally agree with proposals by Angela Merkel for separating data networks

Len Padilla, Vice President Product Strategy, NTT Communications in Europe, said: “Our findings show that the NSA allegations have hardened ICT decision-makers’ attitudes towards cloud computing, whether it is modifying procurement policies, scrutinising potential suppliers or taking a heightened interest in where their data is stored.”

He continued: “Despite the scandal and global security threat, business executives need to remember that cloud platforms do help firms become more agile, and do help foster technology innovation, even in the most risk-averse organisations. ICT decision-makers are working hard to find ways to retain those benefits and protect the organisation against being compromised in any way. There is optimism that the industry can solve these issues through restricting data movement and encryption of data.”


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