Exclusive Interview with Goran Car, Head of Strategic Business Unit and CTO, ComCloud in Combis #telcocloud
We interviewed our speaker Goran Car, Head of Strategic Business Unit and CTO ComCloud in Combis, on trends and development which are shaping Cloud market today and tomorrow.
What is the latest telco cloud project you are working on? Please tell us more about it.
Our Cloud solution ComCloud is a telco oriented, comprehensive and modular Cloud solution which provides facilities for automated provision of Cloud services and infrastructure management via self-service portals.
We are in the process of finishing a project for HT Eronet in Bosnia and Herzegovina and one incumbent telecom within EU. Both are Public Cloud projects with Marketplace and SSO enablers and basic IaaS services. In coming months it will be extended with additional services and different SaaS offerings.
Within the projects we tried to give the most that Cloud can give, taking into account customer wishes, of course.
For more information visit my lecture ‘Where Have All the Marketplaces Gone’. I will talk about best practice examples, guidelines and ideas how to utilize marketplace, as the most common centerpiece of Cloud selling strategies, in the best, most appealing and market-specific way, how to utilize marketplace in geographically-bound markets and how to make successful go-to-market strategy and maximize potential of Cloud services.
What telcos need to work on to provide best-in-class cloud?
We believe that user experience is crucial. Customer must be provided with best-in-class experience. Consumer is conditio sine qua non.
Consumerization is a very well-known trend, but it must be taken to next level in providing (business) Cloud services. Seamless integration of Marketplace and services, responsive web, subject-action relationship instead of classic action-subject web are all crucial elements for providing modern Cloud services. Technology is available to everybody, so what we feel will drive future Cloud business are experience and bundled offers.
We were thinking about trends and we have developed a solution which offers extensive customer experience, enabling service providers to efficiently distribute their Cloud services, and users to effectively self-manage them. Customers are thus able to manage their resources more promptly and thoroughly in order to adapt expenses to their actual needs. At the same time, the system provides service providers with an opportunity to expand into new markets more easily, removing all physical barriers which prevented them to do so until now.
What do you think is going to be the next big ‘thing’ in the telco cloud market?
I believe that there will be greater way of interworking, both between different Cloud services and customer’s internal IT. Moreover, customers will have the possibility to move between services more easily and configure more than one service together in greater solution.
For instance, we are experimenting with setting up virtual network service, being able to connect different services by usage of self-service portal. It is important to constantly think of the needs of end users and to think innovatively.
What is your favorite book or film about the future of technologies?
It might not be so much about future of technology, but I really like Brian Green’s “The Elegant Universe”. It sets a theory, that when and if proved and detailed, it can open a completely new view on building things and technology that was once considered impossible.
Goran Car will held a lecture ‘Where Have All the Marketplaces Gone’ on Wednesday, 29th of April, at 12:40 in Ballroom, Radisson Blu Portman, London.