Posts tagged ‘Data loss’

Top 5 Sources of Cloud Data Loss #CloudWF

Guest Blog with eFolder

“But it’s in the cloud, isn’t it backed up already?”

Author: Trace Ronning, Content Marketing Manager, eFolder

In 2015, businesses have continued their rapid adoption of cloud/SaaS applications with no signs of slowing down. A study completed by the Aberdeen Group concluded that 80% of businesses use at least one cloud application. Usage has also increased. In 2014, 51% of IT workloads took place in the cloud, marking it the first year that the cloud owned a majority of IT workloads according to Silicon Angle.

The advantages of the cloud are clear, with most companies experiencing greater employee productivity, mobility, and improved collaboration as a result of adopting cloud applications.

There is, however, one major issue that the cloud has not eliminated for organizations: data loss. While the inherent securities of SaaS services, such as Office 365, Google Apps, Salesforce, and Box are minimizing outages and random data loss, human error is still the primary source of lost data. In 2013, 32% of companies using cloud services reported losing cloud data, an overwhelming majority of which came as a direct result of human intervention.

How exactly are businesses losing this cloud data, and how can they prevent it from happening again? Let’s take a dive into the top five sources of cloud data loss and find out.

1. User Error

We know that humans are not perfect. Checking in as the top reason for cloud data loss is user error, which accounts for 64% of all cloud data loss. The two primary examples of user error include accidental deletion or accidentally overwriting a file. We all make mistakes now and again, so it is ill-advised to operate under the assumption that by adopting cloud applications, people will become immune to the human condition and never lose a file again.

2. Hackers

Hackers, defined as outsiders who get into the system with nefarious intent, are responsible for 13% of all cloud data loss. As cloud adoption and usage has grown, so has a hacker’s willingness to attack companies of all sizes, not just giant enterprise businesses, such as Sony or Home Depot. As of now, 50% of data breaches occur at companies with fewer than 1,000 employees, with the most common type of attacks consisting of a hacker breaking into an organization’s instance or acquiring administrator credentials. Malicious activity such as this often results in sensitive data being compromised, jeopardizing the customers of the company, as well as its ability to keep its doors open and continue doing business.

3. Closing an account

At 10%, the third most common kind of cloud data loss occurs when a business closes an account. We define this action as a user de-provisioning a user within a cloud application or discontinuing the service. Without deploying a backup service to save former users’ data or a solution that helps migrate data from one application to another, respectively, organizations run the risk of losing data in transition phases.

4. Malicious Delete

Think your business is immune to frustrated employees going rogue? Think again. 7% of all cloud data loss occurs when an employee intentionally deletes files or folders. This type of deletion is often initiated by an unhappy employee or a recently terminated employee who has retained access to organizational cloud applications and data. At all levels of a business there are examples of employees who don’t value company data as much as IT managers or executives do, especially in roles with high-turnover.

5. Third-Party Software

The fifth most common reason for cloud data loss is the unexpected result of using a third-party software on one of your SaaS applications. Occasionally, a data overwrite or deletion will occur when running third-party software. A classic example is a Salesforce administrator running Demand Tools and inaccurately identifying a prospect as a duplicate account and permanently deleting that prospect’s record. Third-party software is generally used to make daily use of the most common business applications easier, but sometimes the side-effects include the loss of important data.

How

You may be reading this blog post and thinking, “But if my data is in the cloud, can’t I just easily recover it if a file is deleted or overwritten? Why should I be concerned with cloud data backup?”

There is a common misconception that data is retained in the cloud forever, but that is simply not the case. Most cloud applications do keep some type of “recycling bin,” but this bin often has a storage limit, automatic purge function, or can be manually cleared.

Automated, off-site backup to a second cloud location is the most reliable way to ensure that the sensitive data you store in the cloud is recovered, regardless of which cloud data disaster hits your organization. By employing a solution that allows for full-text search across multiple cloud applications, direct, point-in-time data restores into the cloud application of choice, and a military-grade off-site backup location, your organization can both protect data, and empower IT admins to better use that data on a daily basis.

Don’t let cloud data loss become the problem you didn’t know you had. Make it the problem you know you that you’ll never have with cloud-to-cloud backup.

eFolder

Bryan Forrimageedit_2_7919550340ester, Senior VP of Sales at eFolder will be speaking on the 25th June at 12.35pm in Theatre D at the Cloud World Forum about the Top 5 Sources of Cloud Data Loss & How to Protect Your Organisation.

Don’t miss the chance to take advantage of all the knowledge and networking opportunities presented by EMEA’s only content-led Cloud exhibition.

 

REGISTER FOR YOUR FREE EXHIBITION PASS HERE!

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Exclusive Q&A with Fin Goulding, CIO of Paddy Power

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Fin Goulding is Chief Information Officer at Irish bookmaker Paddy Power, and is speaking at Cloud World Forum at London’s Olympia on 24-25 June, about the Cloud and DevOps in his business. We took some time with Fin to talk about the challenges and status of Cloud in his sector, followed by an in-depth discussion on what DevOps means to him personally.

The interview…

We start off by talking about some of the challenges of being a CIO in the (largely online) gaming sector, one of which is that there are major (often sporting) events that happen at certain points in the year, and they have to be ready for those spikes in capacity demand.

Another major challenge in the sector is security, about which Fin asserts “we’re hyper-concerned about security in our world because we’re even more highly regulated than banking”. This is largely due to concerns about data loss, particularly in relation to the Cloud. When talking about this, he makes an excellent analogy: “if I put my bike in your house and it’s stolen, who’s responsible for that loss? It’s usually me”. This is a primary concern, and one about which Fin and his team have to be super diligent.

Sticking with Cloud technology, and the status of it within his sector, Fin feels that they are on a similar journey to many companies and industries, and that journey entails moving from “credit card Cloud” to “back office Cloud”. To elaborate, moving from niche Cloud use cases to IT teams working in a digital world, where they have back office systems (eg. HR, finance, ticketing) that are becoming “cloudified”, freeing the team up to spend more time on frontend work.

“But for us, like a number of companies, the next level will be enterprise level cloud, which is really a hybrid. It’s a capacity-on-demand model – recovery-as-a-service – or as Joe Baguley of VMware would call it, data center N+1, so that you’ve actually got this reliability in your production system.”

Download the full interview here!


Fin will be presenting in the Keynote Theatre
at the Cloud World Forum, at Olympia Grand in London on the 24th – 25th June 2015, on ‘A Transformational Journey: Implementing DevOps & Agile at Scale.

Don’t miss the chance to take advantage of all the knowledge and networking opportunities presented by EMEA’s only content-led Cloud exhibition.

Register for your FREE exhibition pass here!

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Outsourcing IT services to cloud providers #cloudwf

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Birger Steen, CEO of Parallels, the world’s leading enabler of cloud computing services, recently stated that slightly more than half of businesses globally outsource their IT services to cloud providers choosing that over the traditional model of building those services in-house.

Network software company, Spiceworks, says that in the last 12 months it has seen a 10 per cent decrease in companies using on premise IT pushing the base of cloud users to 55 per cent.

But what is cloud all about? Cloud storage services make sure that important files are available 24×7 wherever you are and using whatever device you have at hand, be it a laptop, desktop or a mobile device. You don’t have to worry any more about losing vital information if you misplace your device or your computer dies down.

Cloud saves your files, documents or photos not only on your computer or other devices but also in a date centre on premise. The cloud’s value proposition to companies includes lowered costs and handing of technical headaches to a third party. But barriers to adoption for enterprises include data sovereignty and worries over the stability of handing IT functions over to a vendor.

With the proliferation of online, cloud based storage solutions such as Dropbox and SugarSync accessing data has never been easier. Losing that very same data has also become easier. Data leaks are a serious concern for both large and small business. Apart from violating data privacy and regulatory rules, other concerns such as data confidentiality and integrity come into play.

Data loss becomes a serious problem since the aforementioned services allow users to keep any uploaded data even once they leave the company. Data is no longer under the control of a business’ IT team.

SkySync by 6PM introduces an alternative to the myriad of file sharing services found in the market. It has been designed and built for business. It ensures that you can access your files both online and offline; a true file synchronisation to any device; easy to control and track and a single sign-on integration. SkySync ensures that you can remotely back-up the contents of your file service and remotely wipe your devices.

And if you are worried about having control over confidential information SkySync understands such matters and strives to match its product to your security needs. It makes sure that only authorised files can be opened besides securing data in transit and on every device. It allows one to share documents among colleagues, suppliers, etc while retaining control over company files even on devices that one does not have control on. These include:

Ease of use: Designed from the ground-up, to be easy to deploy and administer, SkySync emphasizes short deployment times and short learning curves while still offering a feature rich product.

Ease of integration: Core to the SkySync implementation is integration. 6PM’s SkySync has been designed to be minimally intrusive to the client’s already existing infrastructure. SkySync can leverage Microsoft Active Directory to control logins and natively integrates with existing windows server file shares to free your existing data, synchronizing across multiple devices while still leaving control firmly in the hands of windows server administrators.

Private on-premise: Unlike other solutions, none of 6PM’s SkySync infrastructure depends on third party servers. Each SkySync deployment is a self-contained installation. Neither the control messages nor the data passes through 3rd party infrastructure. Every bit of communication goes directly to the client installation leaving control once again firmly in the hands of IT, allowing control over all aspects and reducing the risk of data leakage while still allowing employees to be productive and access data anytime, anywhere.

Security: All data between clients and the SkySync server is secured using industry standard encryption standards via SSL. By using 6PM’s SkySync, the number of entry points to your windows file servers is reduced since all requests are first sent to the SkySync Server. It is possible to increase security by allowing only the SkySync Server to communicate directly with the windows file servers.

Feature Rich: SkySync offers features that users have come to know and love, such as apps for popular mobile platforms like Apple iPhone and Android. Other features include public file sharing… meaning users no longer need to use third party services leaving your data safe and secure within your data centre at all times.

You can find out more about SkySync at the Cloud World Forum at the Olympia National Hall in Central London on June 17 and 18 or log onto http://6pmsolutions.com/products/6pm-tools/skysync/

Annette Vella is the Public Relations Executive at 6PM. Before joining 6PM she worked as a journalist with one of the leading media houses in Malta writing scripts and features for television, radio and newspapers.

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