Posts tagged ‘BSS’

Accenture, Huawei target telcos, enterprises with private cloud services #telcocloud

Source: Business Cloud News

Huawei and Accenture have announced a strategic alliance that will see the two firms jointly develop cloud services for telcos and enterprise customers.

The companies plan to jointly develop cloud solutions – including business support systems (BSS) for telcos, and customer care solutions for enterprises – by leveraging Huawei’s deep experience with networking and IT hardware and Accenture’s consulting and systems integration experience.

Accenture will also work to integrate its infrastructure as a service platform with Huawei’s private cloud infrastructure, with a view towards developing integrated private cloud solutions for enterprise customers.

“In an era where the physical and digital worlds are increasingly converging, no enterprise is able to address all customer needs alone. Enterprises need to collaborate openly and integrate their resources and capabilities to help customers succeed,” said Eric Xu, chief executive officer of Huawei.

“Our collaboration with Accenture will further augment Huawei’s business in the enterprise ICT market, enabling us to build on our diverse product portfolio to offer our enterprise and carrier customers even more innovative software and services solutions that support them in boosting efficiency and driving revenue growth,” Xu said.

The companies will focus initially on developing solutions for clients in China, Southeast Asia, and other emerging markets.

“The combination of Accenture’s industry-aligned offerings and reputation for delivery excellence together with a new and enhanced set of offerings based on Huawei’s infrastructure and software products will enable us to better help clients achieve their business requirements with reduced costs, risks and time of implementation,” added Gianfranco Casati, group chief executive – growth markets at Accenture.

Accenture is the latest systems integrator to partner with Huawei, which views SIs as a critical avenue for enterprise penetration. Last month Infosys announced a partnership with the Chinese hardware manufacturer to jointly develop IT solutions that combine Huawei’s cloud infrastructure with service expertise from Infosys.

The two companies plan to build reference architectures and standardised solutions for big data platforms on Huawei hardware infrastructure, and explore setting up a joint lab in China to enable better delivery in all areas of the partnership.

Huawei is also working with a number of Chinese incumbent telcos to roll out cloud-based services to the country’s vast SMB base.

Security issues put telcos off BSS in the cloud

The majority of operators have not yet made the call on whether to migrate their BSS environment to the cloud, according to the 2014 Telecoms.com Intelligence Global Industry Survey.

More than a third have decided against the movement and less than 20 per cent have actually put initiatives in place to accomplish such a shift. The findings of the Telecoms.com Industry Survey 2014 sought to establish which elements of the BSS environment are being addressed with the most urgency along with how and where operators are looking to the cloud to enhance their performance.

Questions in this section were put to operators exclusively and in addressing their BSS environments, operators clearly have a good deal more thinking to do. Almost half of respondents said they were not sure whether their organisation was planning a move to a cloud-based BSS solution inside the next 12 months, suggesting that for many operators decisions on this question have not been taken. More than one third reported that there are no such plans in place, while 17.9 per cent of respondents said that their businesses are planning a cloud BSS deployment this year.

It is important to understand why more than 80 per cent of represented operators are currently not committing to a cloud-based BSS solution and it is perhaps not surprising that security is chief among their concerns.

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Respondents were asked to rank a range of concerns for severity on a scale of one to seven, where seven represented a “very serious concern”. Security issues was scored as six or seven by 39.7 per cent or respondents.

“Security was and still is a concern for operators when choosing a cloud based solution but it is possible to achieve the full range of cloud benefits, like cost savings and agility, without compromising on security,” says Yuval Mayron, general manager, Amdocs Product Group.

“The key for operators or MVNOS is choosing a well-established and recognised industry partner that they can rely on and grow with. This peace of mind can be achieved when operators and MVNOs select a complete solution, both on the platform and on the service side, to guarantee service availability, customer satisfaction and that all solution components are certified and meet the highest standards in the industry.”

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Source: http://www.businesscloudnews.com

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